Hollenbeck's Photography

The profile of Hollenbeck's Photography, a wedding photographer in Lockport, NY , has been removed from this business listing. Below are some top-reviewed wedding photographers in Lockport, NY we recommend instead.

Hollenbeck's Photography Ratings and Reviews

1 out of 5.0
1 Overall Experience
1 Responsiveness
1 Value
1 Professionalism
1 Likelihood to recommend to friends
D

Dani

Sep 20 '20 at 05:35 AM
0 0

I have been debating on writing a review. The more I read the texts between this women and discussing with my husband about our experience it makes me very angry. I am compelled to write this...Paid $600.00 FOR WHAT???? Tabitha Hollenbeck was Not professional and extremely unethical. We booked her for 2 photo sessions after seeing samples of her work. We hired her for bump to baby. After paying her she became cold with no personality. I found out later her sample work was photo shopped. She did not edit the photos for us properly nor would she answer the phone. Only responded to text. She was very rude in the text messages. Do not spend your money. You are better off taking the pictures yourself with your phone. We don't wear shoes in our house. She didn't think to tell us to wear shoes for the pictures. We saw the pictures it was awful without shoes. I had to tell her 3 times to crop out our bare feet!!! She had a nasty response because I asked her 3x times to crop our feet out of the pictures. All Our family pictures have feet cropped out. I literally had to chase her down for our pictures. She would get snippy and rude towards me.I stayed polite in order to get the pictures from her. I was at her mercy. That's not a good feeling. When I met up with her to get the flash drive and give her the final payment she was a total Jerk. She gave me a receipt after I PayPal her the money. I asked her are you going to give me a receipt for the first payment she said no because I have the receipt through PayPal. Then why write a receipt for the second part of the payment. This makes no sense. This is our first and only baby. She STOLE those special moments I wanted to capture for the rest of my life. I can never recreate them. It was monumental to me because I was pregnant and having our son during a lockdown and world pandemic. I am beyond pissed I spent money hiring her. I was better off burning $600.00 dollars!!!!

Response from the vendor

Thank you so much for the review. I have not photoshoped my work. All my photos posted on my websites were all true photos taken and edited by me. I was not informed that your feet in the photos would have been a bother to you. Nor was I notified of this prior to the session. So I apologize for the inconvenience. I communicate by texts mostly because I work full time and they have a phone policy. If I was even texting I could have gotten in trouble for doing so. This is no longer an issue as this is my full time job currently. As one business owner to the other i would have hoped you would have come to me first and discussed all of this.

Top-Rated Wedding Photographers