Jocund Artistry

During the trial run, Jamie was a bit aggressive and rude when I did not like how it turned out and asked for another style. I guess it might have hurt her ego and it was taking up too much of her time. My request was just to have curls and add a hair piece. This should have been my red flag but because she ultimately tried it again and it was too late to find another make up artist, I went through with her. On the day of the wedding, everything seemed fine until it was my turn for hair and make up. I was the last one up for make up. She had her assistant take all the lighting equipment to another gig and she used “natural” light. Well, I ended up looking like I came out of the tanning salon over done. She also asked for payment before I could even see myself because she needed to go to another gig.

Similarly to others, Jocund isn't on wedding wire or the knot and appears to have joined another company. We originally found her on Facebook I think back in 2019 and things were fine then. I had to reschedule my wedding twice because of COVID and that wasn't an issue with Jaime, but when it came time to reschedule we got email confirmation that the new date worked she just said it would be a while to update the contract - this took months. Communication became an issue, but it was ultimately resolved. Day of the wedding, the schedule we were given for hair and make up was not the same schedule we were given a couple of days before (the start time changed so we thought the people were running late). Hair and make up were each set for 30 minutes and everyone's hair took more than 30 minutes. I feel like Jaime didn't consult with the hair person who was sent for how much time would work. I didn't mind if it was an hour each, but that wasn't the schedule and hair should have 1000% started sooner than 8:15 when we wanted everyone ready no later than 11:30am. Our make up person ended up having to do one girls hair and people were still getting ready while I was taking photos before leaving the suite. Was very disorganized would not hire/recommend with the new company The Bridal Beauty Team at www.thebridalbeautyteam.com

ere missed. (My fault!) I hired Jamie, initially for hair/makeup. Prior to signing the contract/paying, her communication was great. Once I signed/paid, I felt her communication got worse & worse as we got closer to wedding. Days would go by with no response via messenger, email and finally I had my sister call and leave a message to return her call- the call was never returned. Finally, about 15 days before wedding, Jamie said I should look for a new artist as she was sick with covid. Perfectly acceptable reason, however the poor communication was not ok. Jamie did my trial and did a beautiful job, but the overall communication made working with her very frustrating and an overall miserable experience. When there was communication, I felt there were times when she was not very friendly and seemed annoyed with me asking questions. All of this caused me a lot of anxiety & stress. In the end, I ended up using a completely different artist who did a fantastic job. To be honest, I was relieved to no longer be working with Jamie.

Unfortunately did not have a good experience with Jamie as my make up artist for my wedding. At first, she was very responsive and very polite and she had great reviews so I signed the contract with her to do my wedding make up. My work schedule can be hectic so I attempted to contact her with plenty of time to schedule my make up trial, but it took multiple emails to get a response from her. Finally, we scheduled a time for my trial at her studio and I took the day off work to drive over an hour out there, and I got there and she wasn’t there, only to find out 30 minutes later that something had come up and she couldn’t make it, which I understand things happen. So she offered to come to my apartment for the rescheduled trial, and we rescheduled twice and each time I had to text her after she was already late for our agreed time only to find out that, again, something had come up and she couldn’t make it. Eventually she just stopped responding to me and had blocked me on Instagram and I couldn’t get in touch with her at all. My wedding coordinator had to reach out to her to get any response and she ended up not even being able to do my wedding at all, and had another make up artist she knew do it. Luckily, I absolutely loved the artist that ended up doing my make up so it turned out fine, but my experience with Jamie was horrible. Wouldn’t recommend hiring Jamie for your wedding. Also I noticed there are very few places to post reviews for Jamie, whereas other vendors are proud of their reviews.

I am writing this review one day after my evening reception event. I am still upset about my encounter with her and it did ruin my night essentially. Jamie has been very very difficult to work with and very unresponsive and rude. So, this is my first time essentially booking hair and makeup and my thought was a team of I would say 2 or 3 people would come out and do the 4 people I needed hair and makeup for. I thought that they would just have them done all at the same time. I had a few questions for her via text and would never get a reply or a late one. So the day before she said she will be there at the venue about 1230/ 1 and I was a bit confused because my event was later in the evening thinking this was too early. so we text, I get a call from her and it sounded very angry stating "This is not how this works! you don't tell me what time I should get to the venue!" then she goes to get a team of people its an extra $100. She did not communicate properly that it would just be her doing all the services for each one of us, and that we would go one at a time. Until the night before my event. The day of my event I told her that If possible we could meet at 2:15, she comes before that and is waiting for me. I was a little late by only 10 minutes. And a "late charge" was given to me stating 35 minutes for every 15 minutes. How awful. life happens, She caused me great stress leading up to my event, I was not happy, and I am still very upset and self conscious about how I looked at my wedding reception. Then she told us my mother in law was not in the contract but I stated it in previous emails and she goes and states she was not on the contract! Another add on fee on top. So I am like fine okay, she tries to argue with you and then reverses the story altogether. Another stressor was that I wanted a big crystal clip accessory for the hair style I wanted, so I texted her a couple of weeks before my event to see if she has something similar, so that way I can order something ahead of time incase she does not, I texted her a picture of what I wanted and she goes " I should have something similar it will be $50 so I confirm and say that is fine you can bring it, So then the day of I ask if she has the accessory and she goes "what accessory?" and we again argue back and forth I even have to show her the text conversations and she goes oh well I did not confirm 100% that we have it, then why did she say we should have something similar. At that point my stress levels were so high. This should not happen to anyone honestly, its not even about the make up or hair application its just about good communication and tone. She was very very condescending. So then she has a small clip that I just had to go with, because it was essentially too late to buy something or order anything. But this is the WORST part after I was done with my hair and make-up I looked at my self for the first time in the mirror, because she does not allow us to look at our selves while she is working which is not good, because we need to see if something works or does not so we can fix it. So I looked at myself and I was initially a little overwhelmed and kind of worried about my hair style, So then she gets so angry at me that she literally slams all her make up products in her bag, and yells at me saying" You never once said You liked it! and then says "can we call for reinforcements" Really? are you kidding me, I am not going to lie I cried and was so upset, she could have just said in a nice tone, hey try it on with your dress right now it may look like much with just your street clothes on" No she angrily packs up her things. She could have said let me see if there there is something I can redo or fix quickly so that way you are completely happy with the final look. Maybe if I got to see myself and not as a final reveal that things would go differently, She called me indecisive. Really? I have enough stress in my life. I cannot say I was 100% satisfied with my services. I would not book anything with her in the future. and would not recommend her. I have never had such a stressful experience before with anything to do with hair and makeup. Nobody should be treated that way she treated me.